• If an animal is in significantly injured and suffering, please call the City of Ottawa Bylaw at 3-1-1 for rescue or pick-up. You can also bring injured wildlife to the Municipal Animal Shelter within the Ottawa Humane Society, Lost and Found door, 245 West Hunt Club Rd. Call first at 613-725-3166, ext 223 to let them know you will be arriving. (Municipal Animal Shelter hours: Monday to Friday 11am-7pm; Saturday 10am-5pm; Sunday 11am-4pm; Closed Statutory Holidays)

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• For injured birds, please contact the Ottawa Valley Wild Bird Care Centre or Safe Wings Ottawa.

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• In the event that HHWR has reached capacity, we will direct you to Rideau Valley Wildlife Sanctuary, a large rehab centre located just south of Ottawa in North Gower, working with wild mammals and reptiles (including turtles).

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• My Wildlife Rescue is a small rehab for cottontail rabbits and hares based in Osgoode.

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• A list of other wildlife rehabilitation organizations in Ontario can be found at Ontario Wildlife Rescue's website.

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• The Ottawa Carleton Wildlife Centre provides education and offers excellent advice on wildlife issues.

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• Regretfully, our permit with the Ontario Ministry of Natural Resources prohibits us from taking in animals from Quebec. Here are some Quebec wildlife contacts which we hope can help you:

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• ​SOS Écureuils (https://www.facebook.com/sosecureuils)

• Refuge Sauvage Kayla (raccoons only) (https://www.facebook.com/Nathkayla)

• Refuge Lilly (squirrels only) (https://www.facebook.com/refuge.lilly)

• Meet the Keepers (https://meetthekeeper.com/)

• Harmonie Nature (https://www.facebook.com/profile.php?id=100057804513751)

• Centre Refuge Nymous (https://www.facebook.com/centrerefugenymous)

• Earth Studies (https://www.earthstudies.ca/contact)

• Le Nichoir (birds only) (https://lenichoir.org/)

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• When choosing a wildlife removal company, please consider this guide to choosing an ethical and humane wildlife control company. In the Ottawa area, HHWR recommends Natura Wildlife Services, Skedaddle Humane Wildlife Control  or Urban Wildlife Solutions.
   

• We also urge our followers to consider both the intended and unintended consequences that rodenticide has on the environment. Holly's Haven supports the efforts Rodenticide Free Ontario to push for the elimination of inhumane and outdated 'pest' control methods.